منابع مشابه
Organizing for Post-Implementation ERP
Purpose – The importance of involving subject matter experts (SMEs) in ERP implementations is well established. SMEs’ knowledge of business and system processes are critical to conducting gap analyses and configuring enterprise systems. But what happens to SMEs on completion of the implementation phase? Prior qualitative research found that some organizations return SMEs to their old department...
متن کاملImplementation Never Ends! The Postimplementation Organizational and Operational Implications of ERP
NEW DIRECTIONS FOR HIGHER EDUCATION, no. 136, Winter 2006 © Wiley Periodicals, Inc. Published online in Wiley InterScience (www.interscience.wiley.com) • DOI: 10.1002/he.239 Planning for the ongoing support and maintenance that accompany implementation of new enterprise resource planning systems may be more essential to realizing benefit from a technology investment than choosing the product wi...
متن کامل« Human agency », ERP and CRM: the roles of final users in the postimplementation phase
Many studies on information systems (IS) place greater emphasis on the concept of users than on structures to explain the impact of information technologies (IT) in organizations [Boudreau & Robey 2005, Cousins and Robey, 2005; Chu & Robey, 2008]. Human agency offers a theoretical framework for greater insights into the use of new technologies like Enterprise Resource Planning (ERP) or Customer...
متن کاملOrganizing for post-implementation ERP: A contingency theory perspective
Purpose – The importance of involving subject matter experts (SMEs) in ERP implementations is well established. SMEs’ knowledge of business and system processes are critical to conducting gap analyses and configuring enterprise systems. But what happens to SMEs on completion of the implementation phase? Prior qualitative research found that some organizations return SMEs to their old department...
متن کاملA Postimplementation Cross-Case Analysis
In today’s intensely competitive marketplace, companies can benefit strategically and tactically from enterprise resource planning (ERP) systems, if implemented correctly. However, with failure rates estimated to be as high as 50% of all ERP implementations, companies can be negatively impacted by a poorly performing ERP system. The research on ERP has focused on events leading to the selection...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: Journal of Enterprise Information Management
سال: 2012
ISSN: 1741-0398
DOI: 10.1108/17410391211204400